Privacy Policy

Last updated: 29 June 2026

LIT Waste & Removals ("we", "us", "our") is committed to protecting your privacy. This policy explains what personal data we collect through www.litwaste.co.uk, how we use it, and your rights under the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018.

Who We Are

LIT Waste & Removals
Email: info@litwaste.co.uk
Phone: 07999 444 828
Licensed Waste Carrier Number: CBDU578404

What Data We Collect

When you submit a quote request or contact us, we may collect:

• Name, email address and phone number
• Address or job location details
• Job/enquiry details you provide in the message field
• Photographs you choose to upload with your enquiry
• Technical data such as IP address and browser type, for spam prevention and security

How We Use Your Data

We use your data to:

• Respond to quote requests and enquiries
• Provide and manage waste clearance and removals services
• Send service-related communications
• Maintain records required by waste carrier and duty of care regulations
• Prevent fraud and spam submissions

We do not sell your personal data to third parties.

Legal Basis For Processing

We process your data on the basis of consent (when you submit a form) and legitimate interest (responding to enquiries and providing requested services).

Cookies

We use one essential session cookie required to keep the website secure and functioning (it protects our quote and review forms and the admin login from spam and unauthorised submissions). This cookie cannot be switched off, as the site cannot function correctly without it.

Your choice on the cookie consent banner is remembered in your browser's local storage, not a tracking cookie. We do not currently use any analytics, advertising or other non-essential cookies. See our Cookie Policy for full details.

Data Storage & Retention

Quote requests, uploaded photos and review submissions are stored securely on our hosting provider's servers in the UK/EU. We retain enquiry data only as long as necessary to deal with your request and to meet legal/regulatory record-keeping requirements (including Duty of Care and Hazardous Waste Consignment documentation), after which it is securely deleted.

Sharing Your Data

We may share data with:

• Our email/hosting providers, solely to operate the website and deliver enquiry notifications
• Regulatory bodies, where required by law (e.g. Environment Agency duty of care records)

Your Rights

Under UK GDPR you have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Withdraw consent at any time
• Lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk

To exercise any of these rights, contact us at info@litwaste.co.uk.

Changes To This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated revision date.